This refund and cancellation policy outlines how you can cancel or seek a refund for a product / service that you have purchased through the Platform. Under this policy:
Cancellations or Refund requests will only be considered if the request is made 7 days after placing the order. However, cancellation requests may not be entertained if the orders have been communicated to such sellers / merchant(s) listed on the Platform and they have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
In case of any refunds approved by TEKNO SECURITY SOLUTIONS, it will take 7 days for the refund to be processed to you.